Built to be accountable.
How we protect your information, run subscriptions, handle complaints and comply with South African law.
Policies and commitments.
Privacy
How we collect, use and keep your information.
Privacy PolicyPOPIA
We ask for your consent before any check, record that consent, and let you access, correct or delete your information. Our PAIA manual explains how to request records.
PAIA Manual (PDF)Data protection
Your records are visible only to you and people you choose to share them with. Documents are stored privately and opened through short-lived links. Sensitive processing runs on our servers, not in your browser.
Read moreSecurity
PIN and device verification, passkeys, encrypted connections, audit trails for consequential actions, and regular security scans.
Policy frameworkTerms and conditions
The agreement that governs your use of RentGuard Nexus.
Terms of ServiceSubscription policies
Plans are month-to-month. A plan activates only after PayFast confirms payment. Cancel any time from Billing; future debits stop and there is no cancellation fee. The Free plan is permanent.
Billing termsComplaints
Email info@rentguardsa.co.za with the subject “Complaint”, your account email and what happened. We acknowledge complaints and respond in writing.
Lodge a complaintContact
info@rentguardsa.co.za · +27 50 203 3667 · Partnerships (Office of the CEO): +27 62 348 6987 · The Devon Towers Group (Pty) Ltd, CIPC 2025/663915/07.
Email us
RentGuard Nexus is a trading name of The Devon Towers Group (Pty) Ltd (CIPC 2025/663915/07). We are not an insurer, bank, lender, credit provider, estate agency, property manager or law firm. Nexus provides general information and document preparation, not legal advice.